Friday, 30 August 2013

Math-tastic and Fun-glish activities this school holidays.

Please spread the news. Have fun while you're learning. Games, activities, puzzles, competitions and prizes. Each child gets a certificate of attendance. Tuesdays and Wednesdays, 9.30am-12.30pm Contact us for further details. Limited places, so book soon :-)

Thursday, 29 August 2013

Customer Service

Customer service is about showing that what you offer is of benefit to the other person. Within your business, it’s important that everyone realises they are part of the sales team. Hold meetings regularly with everyone to discuss how to improve customer service. Let all staff know about customer feedback, and if there’s a service gap or if something is wrong, fix it as soon as possible. Every bit of contact with clients is important - whether it’s positive or negative. Treat customer service as an enjoyable process. Good customer service is the lifeblood of any business. It's all about sending customers away happy.

Monday, 26 August 2013

Creating a Document Control System

An important aspect of keeping your business managed is its document control system. Learn how to develop and maintain this vital business tool. See our website http://kialta.com.au/?service=creating-a-document-control-system for details

Monday, 19 August 2013

Secondary School Maths Tuition

We are very pleased to announce that we're starting secondary school maths tuition.

We are running 1 hour sessions, currently on Tuesdays 4-5, 5-6 and 6-7pm, and Wednesdays 6-7pm.

The cost is $60 per hour.

Please contact us on 03 9034 4893 or by email info@kialta.com.au

Wednesday, 14 August 2013

Australian Organisation for Quality (Victoria) Forum for October

Hello all

The AOQ (Australian Organisation for Quality) in Victoria is looking for a dynamic speaker to come and present at the AOQ monthly forum on Thursday 17th of October.

If you have a great topic relating to quality, and you would like to share, please send us a message. 

We would love to hear from you.

Thanks, Sia

Kialta Training is offering a 2 day internal auditor course on 22nd and 23rd of August at our office in Preston. This is suitable for anyone who is doing internal auditing within their organisation. Please call us 03 9034 4893 or see http://kialta.com.au/?service=internal-system-and-process-audit

Thursday, 8 August 2013

I will be attending the SIA OHS Construction Forum on 2nd September 2013.

It is about Safe Work Method Statements.

Please see the website Safety Institute of Australia and attend if you're able.

Tuesday, 6 August 2013

Our website is up and running! www.kialta.com.au

We'll update it from time to time with the great training we're offering. We will be starting with snapshot sessions in Resume Writing and Performance Appraisals, to be run in September.

The Performance Appraisals session will run for 3 hours at a cost of $95 - brilliant value for money, considering what others are charging for similar courses! You will also receive a Certificate of Attendance.

Dates for the sessions are:
Wednesday 4th September 1pm
Wednesday 11 September 6pm

Please contact us on 03 9034 4893